Customer Services
Since the success of Kataton is dependent upon customer success, then we must lift and assist our customers to the highest pinnacles of achievement. Do you qualify?
Kataton Logistics LLC is so passionate about customer service, that we only partner with carriers and drivers who can meet and maintain our high standards for performance and dedication. Carriers must have a good credit rating, all proper licensing and certifications, solid references, and a good to superior DOT safety rating, to even be considered. Our claims ratio is among the lowest in the country, while our on-time pick-up and on-time delivery numbers far exceed industry standards.
Building relationships at all levels with all involved, is of the highest importance at Kataton. We focus on knowing all personnel we’re working with, to understand their likes, dislikes, motivations, and preferred communication styles. Kataton's strong relationships with carriers, shippers and warehouse staff will always lead to added flexibility and more success for every one involved.
We here at Kataton Logistics honor our commitments and we consistently conduct effective discovery and set clear expectations for all involved. Avoiding and correcting potential issues is of the utmost importance.
If you want to know more about Kataton Logistics LLC , and or you are interested in using your analytical and communication skills with a growing company in a growing industry, get in contact with Kataton.
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